About Us

Who We Are

At Modern Collection LLC, we pride ourselves on being a leading provider of debt collection and skip tracing services. With a strong focus on the medical industry, we’ve helped hospitals, clinics, and businesses recover millions in unpaid debts. Our team consists of dedicated professionals with years of experience in the collection industry, ensuring you receive exceptional service and results.
Our licensed operations in California allow us to provide compliant, legally sound solutions that protect both our clients and consumers. As regulations in debt collection continually evolve, Modern Collection LLC stays ahead of the curve, ensuring full compliance with all governing laws. This commitment to integrity is at the heart of everything we do.

Our Values

At Modern Collection LLC, our values shape the way we do business

Integrity

We adhere to the highest ethical standards in all our interactions.

Transparency

We provide clear communication throughout the entire collection process.

Accountability

We take responsibility for delivering results while protecting your brand reputation.

Customer-Centered

Both our clients and their customers are at the center of everything we do. Our goal is to achieve debt recovery while maintaining positive relationships.

Continuous Improvemen

We are committed to improving our processes, staying updated on industry trends, and incorporating the latest technology into our workflow.

Frequently Asked Questions (FAQ)
Skip tracing is the process of locating individuals or businesses who have moved or changed contact information. It’s commonly used for debt collection when clients can no longer be reached via their provided information. Our advanced tools help us find up-to-date addresses, phone numbers, and other critical data to help you collect unpaid debts.
Modern Collection LLC serves a wide range of industries, including healthcare (hospitals, clinics, and dental practices), small businesses, law firms, real estate, and more. We specialize in collections and skip tracing within the medical sector but have the expertise to work across different industries.
We are licensed by the California Department of Financial Protection & Innovation and adhere strictly to all state and federal regulations. Our collections and skip tracing practices follow the guidelines set by the Fair Debt Collection Practices Act (FDCPA), the Health Insurance Portability and Accountability Act (HIPAA), and other relevant regulations to protect both our clients and the consumers.
Our soft collection approach focuses on maintaining positive relationships between our clients and their customers. It includes friendly reminders and non-aggressive outreach. The aggressive collection, on the other hand, applies more persistent follow-up, legal warnings, and, if necessary, litigation to recover debts.
The timeline for debt recovery varies depending on the type of debt and the debtor’s responsiveness. Soft collections typically resolve within weeks, while more aggressive approaches can take several months, especially if legal action is involved.

Industries We Serve
Modern Collection LLC offers specialized services for the following industries:

Medical and Healthcare

We partner with hospitals, clinics, and dental practices to manage past-due patient accounts, ensuring smooth collections while preserving the patient-provider relationship.

Legal Firms

We assist law firms in locating missing parties for legal notices, debt recovery, and other purposes.

Small Businesses

Our skip tracing and collection services are tailored to help small businesses recover overdue payments and ensure smooth cash flow.

Real Estate

We work with real estate professionals to recover outstanding rent or property-related debts, locate former tenants, and assist with legal proceedings.

Retail and E-Commerce

We assist retailers in recovering debts from customers who have defaulted on payments, ensuring minimal losses.

Case Studies

Provide a few case studies that showcase your successes with real examples. Here’s a sample structure for a case study

Case Study

Successful Debt Recovery for a Medical Clinic

Background

A large medical clinic faced a significant backlog of unpaid patient accounts that was affecting their cash flow.

Challenge

The clinic needed a solution that would allow them to recover unpaid debts while maintaining positive patient relationships.

Solution

Modern Collection LLC implemented a soft collection program, with tailored letters and phone calls to patients. In cases where patients were unresponsive, the accounts were escalated to our aggressive collection program.

Result

Within three months, the clinic recovered over 75% of the unpaid debts, and patient feedback remained positive due to our professional approach.

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